Conversational AI Support in E-commerce and Retail
Replicate in-store assistance on your online store across channels, using Ailifebot’s AI-powered conversational platform.
Conversational AI for E-commerce Use Cases
Start your e-commerce business with Conversational AI
Keep your customers informed on the order status
Let your customer contact you for returns and refunds
Reconnect with customers to tell them about new products, upcoming sales, etc.
Re-engage with customers and encourage them to complete their transactions
Make it easy for customers to leave reviews and feedback
Why Choose Ailifebot’s Conversational AI Plateform
Engage at Every Step
Say hello to all visitors and answer customers questions as they move through different buying stages. Showcase your products in media-rich messaging and respond to your users in human-like conversations using NLP. Use conversational AI to understand intent, communicate and influence buying experience. Because every interaction matters.
A New Type of Storefront
Provide convenience to your customers by being available to them where they are. Engage with your users on a channel of their preference and provide real-time, uninterrupted omnichannel support. Expand your brand reach by offering shopping and support experiences on the Website, Facebook, and WhatsApp.
Make Support Easy and Fast
Bring Them Back to Your Store
Personalise interactions and make your customers feel special. Keep your customers updated about orders, shipment, refunds and offers even before they ask. Share information so they never even have to log tickets, to begin with. Improve customer’s experience with your brand. Happy shoppers are repeat consumers, so give them a reason to come back.
Boost Conversions with Knowledge
Learn from the conversational data generated by your customers and agents. A dashboard that will give detailed insights, so you know what’s happening all the time. Get data in real-time and track your agents and bot’s KPIs. Use predictive analysis to understand customer behaviour and improve customer engagement.
How Will Your Business Benefit?
Some feedbacks from honorable Clients
Joyce Thompson, Asistant Manager
Pamela Johnson , Leadership Group
Van Hunter , Senior Director
Holistic Customer Support
Talk to our experts to understand how Ailifebot can automate your