Interactive Support for Banking and Financial Services
Enable digital transformation and streamline banking operations with the power of Conversational AI for customer support.
Conversational AI for E-commerce Use Cases
Automate FAQs and enable self-service for faster resolutions
Record customer complaints and sync them with your CRM
Assimilate, identify, and verify all KYC documents from users in real-time
Collect feedback and CSAT on the services delivered by your bank
Allow customers to do digital transactions on different channels at their convenience
Send alerts, updates and reminders to ensure higher engagement and compliance
Why Choose Ailifebot’s Conversational AI Plateform
Conversational Banking Made Easy
Give your customers the freedom to report stolen cards, check account balances, book appointments, find the nearest branch and apply for services using Conversational AI. Our intelligent AI-powered platform uses advanced NLP and NLU to create human-like conversations and help customers solve up to 80% of queries on their own.
Customer Self-Service
24×7 Customer Support
Open an Account on Every Channel
Accelerate your digital presence with omnichannel support. Power your entire customer support journey on different channels such as website, in-app, Facebook and WhatsApp. Allow customers to interact with you on a channel, time and language of their preference. Create unique, branded experiences for your customers that fit their style.
Omnichannel Experience
Multilingual Support
Acquire and Sync Data with Integrations
Meet and exceed your customers’ expectations by empowering your customers and agents with Conversational AI. Integrate with your customer service tools to deliver high value and relevant information to customers during self-service. For complex questions, seamlessly hand over chats to agents and provide them with a unified customer view.
Converse with Customers Proactively
Measure and Check Performance to Grow
Get data in real-time and track your agents and bot’s KPIs. Learn from the conversational data generated by your customers and agents. Dashboard and reports that will give detailed insights, so you know what’s happening all the time. Use predictive analysis to understand customer behaviour and improve customer interactions.
How Will Your Business Benefit?
Increase Conversions
Share the correct information and point customers in the right direction that’ll help them make quick decisions
Save on Support Costs
Automate up to 80% of repetitive tasks with conversational banking to reduce operational costs by 30%
Expand Your Market Reach
Get closer to customers and connect with them on new communication channels and multiple languages, 24×7
Some feedbacks from honorable Clients
Holistic Customer Support
Starts Here
Talk to our experts to understand how Ailifebot can automate your
customer support.
